Cookie Policy
Last updated: June 2025
1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, phone, or tablet) when you visit a website or use a web application. They are widely used to make websites work efficiently, to remember your preferences, and to provide information to the website owner.
In South Africa, the use of cookies that involve processing personal information is governed by the Protection of Personal Information Act, 4 of 2013 (POPIA) and the Electronic Communications and Transactions Act, 25 of 2002 (ECTA). Where required, we will obtain your consent before placing non-essential cookies on your device.
2. How We Use Cookies
NIAMO uses cookies and similar technologies (such as local storage and session storage) to:
- Keep you logged in to your account across sessions
- Remember your preferences and settings
- Understand how you use the app so we can improve it
- Detect and prevent fraud and security incidents
- Measure the performance and effectiveness of our Service
3. Types of Cookies We Use
Strictly Necessary Cookies — These cookies are essential for the Service to function and cannot be switched off. They are typically set in response to actions you take, such as logging in or setting your preferences. No consent is required for these cookies.
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| auth_token | Keeps you authenticated during your session | Session / 30 days | Strictly Necessary |
| session_id | Maintains your active session state | Session | Strictly Necessary |
Functional Cookies — These cookies enable enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages.
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| ui_preferences | Stores your theme and display preferences | 1 year | Functional |
| onboarding_state | Tracks your progress through onboarding steps | 7 days | Functional |
Analytics Cookies — These cookies allow us to count visits and understand how users navigate the app, helping us measure and improve performance. All data is aggregated and anonymised.
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| _ga | Distinguishes unique users for analytics (Google Analytics) | 2 years | Analytics |
| _ga_* | Maintains analytics session state | 2 years | Analytics |
| app_analytics | Tracks feature usage to improve the Service | 90 days | Analytics |
4. Third-Party Cookies
Some cookies on NIAMO are set by third-party services that appear on our pages. We use the following third-party services that may set cookies:
- Google Analytics — for usage analytics. See Google's Privacy Policy.
- Stripe — for payment processing on Premium plans. See Stripe's Privacy Policy.
We do not control these third-party cookies and recommend reviewing the relevant third-party privacy policies for more information.
5. Your Cookie Choices
You have the right to decide whether to accept or decline non-essential cookies. You can exercise your cookie preferences in the following ways:
- Browser settings: Most browsers allow you to refuse or delete cookies. Refer to your browser's help documentation for instructions. Note that disabling cookies may affect the functionality of NIAMO.
- Google Analytics opt-out: You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
Strictly necessary cookies cannot be disabled as they are essential for the Service to operate.
6. Local Storage & Session Storage
In addition to cookies, NIAMO uses browser local storage and session storage to store authentication tokens and app state on your device. This data does not leave your device except as part of normal API communications with our servers. You can clear this data by clearing your browser's site data or by logging out of NIAMO.
7. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, law, or our use of cookies. We will notify you of material changes via email or in-app notification. The updated policy will be effective from the date shown at the top of this page.
8. Contact Us
If you have any questions about our use of cookies or this policy, please contact us:
NIAMO
Email: privacy@niamoapp.com
South Africa